Crafting Memories, Beyond Destinations.

FAQs

Frequently Asked Questions

Your questions, answered with care.

What makes Luxury Travel Folks different?
We’re not a mass-market tour company, we’re your personal connection to Sri Lanka. Every itinerary is designed and hosted by our team who know the island’s hidden gems, inside and out. We focus on providing affordable luxury experiences: authentic stays, curated excursions, and seamless travel, without the stress of planning.
Do you offer custom itineraries?
Absolutely. Every traveller is different. Whether your honeymooners, families, solo explorers, or groups of friends. We’ll chat about your travel style, budget, and dates, then craft a tailored itinerary that fits like a glove. We handle everything from airport pickup to drop off
What’s included in your holiday packages?
Our curated packages typically include:
- Accommodation (hand-picked 4–5★ hotels, boutique stays, or private villas)
- Private transport with an English-speaking driver-guide
- Daily breakfast and select meals
- Tours, experiences, and activity tickets (depending on your package)
- 24/7 local support while you travel
You’ll always get a clear cost breakdown before booking — no hidden fees, ever.
Are flights included?
International flights are not included. However, we’re happy to assist with flight recommendations and connections that align with your itinerary.
What’s your cancellation policy?
Plans change - we get it. Cancellations made 45+ days before departure receive a full refund (minus transaction fees). For cancellations within 45 days, we’ll work with our local partners to recover as much as possible on your behalf. Each itinerary includes a detailed cancellation schedule for transparency.
Do I need a visa to visit Sri Lanka?
Yes. Most travellers can apply online for an e-Visa (ETA) in minutes. We’ll send you the official link and a step-by-step guide after booking.
Is Sri Lanka safe for travellers?
Yes - Sri Lanka is a very friendly and safe destinations. However just like anywhere, common- sense precautions apply. Our local team and trusted drivers will ensure you’re well looked after from arrival to departure.
Can I travel during monsoon season?
You can - and sometimes, you should! Sri Lanka’s weather patterns vary by region, meaning when it rains in the southwest, the east coast is often sunny. We’ll plan your itinerary to match the best weather for your travel dates.
Can you plan special occasions or group trips?
Absolutely we can! Whether it’s a honeymoon, birthday, girls’ trip, or a family reunion, we’ll design something unforgettable — from private beach dinners to surprise celebrations and boutique villa stays. We’ve got you covered.
How do I get started?
Simply fill out our contact form or send us a direct message via WhatsApp or email. We’ll have a quick chat about your ideas, then send your first draft itinerary — no obligation, no pushy sales. Just thoughtful travel planning done right.